The process kicks off with an exploratory meeting to discuss high-level needs. The result of this meeting drives the first phase, the assessment/benchmarking phase.

		In the assessment/benchmarking phase, we identify the key weaknesses and areas for improvement, analyze the root causes, and generate a prioritized list of recommendations. Even though benchmarking connects seamlessly to the strategy phase and all services, this phase can be performed standalone in order to obtain objective evaluation and advice.
		In the next phase, the strategy phase, we outline, allocate and schedule. We determine which best practices, skills, people, and tools are to be implemented in order to address your root causes effectively. The result is a clearly formulated implementation plan with deliverables, estimated effort and metrics.
		With agreement on the strategy, we initiate the creation phase. In this phase, we design best practices, create job profiles and a headhunting strategy, build training material, and design tools. Prototypes are tested in small implementations in order to guarantee a perfect fit.
		During the subsequent staging phase, all products of the creation phase are put into practice. We introduce the best practices organization-wide and coach the adoption, we hire the perfect candidates and mentor them through full integration, and we conduct training programs with transfer of expertise.
		Our service goes beyond the staging phase. In the evaluation phase, we benchmark, optimize, and support your organization in order to ensure that the needs have been fully satisfied and the targeted metrics have been exceeded.