SoftO2 sets up outsourcing scenarios with partners in Brazil and India for employers who require cost-effective capacity for non-core work without adding headcount. We help you make the right choices with regard to what to outsource, who to choose as the outsourcing supplier, how to manage the transition stage, and how to project manage the outsourcing team.
need-driven outsourcing, at the right time
It is crucial in all non-trivial cases of offshoring initiatives that proper groundwork is done before any activities are started, i.e. that clear objectives are established and that a proper process is executed including vendor selection, transition and execution. Offshoring should be the result of a cause-effect relationship with the company's vision, objectives and current operations as the basis.
Even if objectives indicate that a company should outsource, the organization may not be ready. Mature best practices are essential in order to be able to transfer tasks and communicate effectively. Existence of requirements specs and a mature configuration management environment are concrete examples of vital components in the existing environment.
services
In close collaboration with our Solutions team and the client, and supported by our Brazil office and India partners, we provide the following services:
 |
| Preparation |
| » |
|
Gather requirements and determine criteria for fit |
| » |
|
Identify partner scenarios, operating costs, entry/exit costs, risk and schedules |
| » |
|
Execute RFPs |
| Decision |
| » |
|
Prepare business cases |
| » |
|
Create decision matrices |
| » |
|
Prepare and execute contracts |
| Kickoff |
| » |
|
Conducting post-placement follow up and satisfaction surveys |
| » |
|
Coach local teams re: opportunities, team structure and local focus improvement |
| » |
|
Establish rules and guidelines with respect to intellectual property protection |
| Transition |
| » |
|
Lead effort using best practices project management methodology, accommodating local processes. |
| » |
|
Drive training execution |
| » |
|
Lead transfer of IP, documentation, data |
| Execution |
| » |
|
Coach managers and lead to monitor schedules and track deliverables |
| » |
|
Mitigate risks by reporting risks and follow up on corrective actions |
Please contact us for more information on Outsourcing.
|
