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This workshop course lets junior and intermediate QA and Test professionals acquire a thorough skill set for their respective roles in a QA or Test team environment. Students learn both the theorical concepts of this matured discipline and the unique experiences and innovative practices from Microsoft.

Audience
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QA Professionals |
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Test Professionals |
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Development Managers and Leads |
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Project and Program Managers |
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Business Analysts |
at course completion
After completing this course, students will be able to:
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Understand the total context of quality |
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Integrate quality practices in the SDLC |
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Define a quality assurance process |
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Introduce best practices that encourage quality |
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Understand the concepts of software testing |
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Define metrics to measure quality states |
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Establish a QA data infastructure including tools |
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Build and contribute to an effective QA team |
prerequisites
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Intermediate knowledge of software engineering |
course materials
The student kit includes a comprehensive workbook with knowledge material, examples, case studies, lab exercises, and references.
course outline
| Module 1: Software Quality |
| What is quality? |
| Quality attributes |
| Microsoft's facets of quality |
| Quality tradeoffs |
| Module 2: Development Life Cycle |
| Microsoft Solutions Framework |
| Teams of peers and quality goals |
| Benefits of milestones and V model |
| MSF best practices that encourage quality |
| QA role |
| Module 3: Quality Assurance Process |
| Mindset |
| Strategy |
| Tactics |
| QA team's key mandates |
| Module 4: Best Practices |
| Specifications |
| Design |
| Scheduling & risk management |
| Zero-Defect Development |
| Builds and check-ins |
| Testing and bugs |
| Module 5: Test |
| Faults and failures |
| Test objectives & test coverage |
| Test pipeline |
| Test strategy & design |
| Module 6: Metrics |
| Objectives of metrics |
| Metrics requirements |
| Setting up a program |
| Measuring and interpreting |
| Dashboards |
| Bug convergence model |
| Module 7: Infrastructure |
| Data management |
| Test automation |
| CM & builds |
| QA tools |
| Module 8: QA Team Management |
| Team structure |
| Hiring and training |
| Scheduling |
| Tracking |
| Team specialization |
| Wrap-Up |
take this training
Call SoftO2 Education at 514.889.0202, or send the following form to pre-register or request information.
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