This workshop course teaches software professionals how to track defects and other project artifacts. Students learn how to design and implement an infrastructure that does not only track defects but that also extends to include development and configuration control items, requirements and specification items, test items and documentation items.
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Q30
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Discipline |
Quality Assurance |
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Duration |
2 days |
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Course Information
Audience | At Course Completion | Prerequisites | Course Materials | Course Outline | TAKE THIS TRAINING |
Audience
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Software Process Architects |
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QA/Test Managers |
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Development Managers |
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Business Analysts |
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QA User Testers |
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Software Developers |
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Project Managers |
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QA Code Testers |
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User Education Specialists |
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at course completion
After completing this course, students will be able to:
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Understand the rationale and proper usage of item tracking |
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Develop a light-weight lifecycle for software defects |
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Create a data architecture that integrates defect tracking with relevant project artifacts |
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Select and apply the right tools and conduct configuration, migration and training |
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Set up a metrics program |
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prerequisites
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Basic knowledge of software engineering and/or quality assurance |
course materials
A comprehensive workbook with knowledge material, examples, case studies, lab exercises, and references.
| course outline |
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 Module 1: Defect and Item Tracking for Effective Quality Assurance
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The rationale for defect and item tracking |
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Artifacts and activities |
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Issues: defects, work items, risks and changes |
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Scheduled versus unscheduled items |
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Light-weight approach to issue tracking |
Module 2: Defect and Item Life Cycle
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Project item types |
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Linking defects, features, work items, and checkins |
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Issue injection, detection and changes |
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Issue handling with multiple codelines |
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Customer support items and knowledge bases |
Module 3: Defect Management
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Defect injection, detection and elimination |
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Important defect fields: severity, priority and others |
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Writing effective defect reports |
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Generating reliable change data |
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Defect validation and triaging |
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Defect propagation and status tracking |
Module 4: Defect Metrics
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Strategic metrics using the Goal-Question-Metric (GQM) approach |
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In-process and end-of-release defect metrics |
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Defect counts and trend graphs |
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Metrics reporting and integration of metrics in single charts |
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Data interpretation and communication of results and priorities |
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Defect metrics at the ship go/nogo meeting |
Module 5: Defect Tracking Tools
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Market overview and in-house tools |
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Maturity levels and key features |
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Tools selection and licensing |
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Tools customization and deployment |
Module 6: Defect Prediction
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Importance of predicting defects |
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Defect prediction models |
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Implementation of defect prediction in existing tools environments |
certificate
Students receive a SoftO2 Education Certificate upon completion of the course.
take this training
Contact SoftO2 Education or send the following form to register or request information.
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